How This FAQ Works for You
This page covers the questions that come up most often when you're getting started or running into a snag. We've organised it around the things that actually matter: how your account is set up, how money moves in and out via bKash, Nagad, or Rocket, and what to do when something doesn't go as expected. Each answer reflects how the platform actually
works — not a generic script. If you send a deposit through bKash and it doesn't reflect within a few minutes, there's a specific step to follow, and we've written it out here. The same goes for withdrawal verification, OTP login, and switching between mobile and desktop. Players in Dhaka and elsewhere across Bangladesh access the lobby through the same account, so
the steps here apply wherever you are. If your question isn't covered, our support team is reachable directly — details are in the support section below.
- bKash
- Nagad
- Rocket